IT support · San Francisco → San Jose

You'll know the price before I start.

Windows and Mac. Software, setup, and connection problems, fixed at a flat rate agreed up front. No hourly billing, no meter running.

No obligation.
I'll tell you what's wrong and what it costs.

Rate card

Flat rates · agreed before work starts

Free consultation

Not sure what's wrong, or what it'll cost? I'll tell you what I think the problem is, what it would take to fix, and the flat price up front.

Most shops charge $40 to $99 just to look at it.

Free15 MIN
Remote IT session

Remote support for Windows and Mac. Software, setup, and connection problems. I connect to your computer and you watch the whole time.

$125UP TO 60 MIN
Onsite visit

In person support for anything that can't be fixed remotely. Travel is included in the price, San Francisco through San Jose.

$250UP TO 2 HOURS
Emergency

For when it has to be working now. Evenings, weekends, the morning of something that matters. Same flat rate promise, priority slot.

$30060 MIN · PRIORITY

Every price above is the whole price. If a job turns out to need more than the slot allows, I'll tell you before the time runs out, not after.

How I work

On a remote session I connect to your machine while you're sitting there. Nothing happens on your computer that you can't see.

You're quoted one number before any work begins. No meter, no surprise line items, no "while I was in there".

Once you've booked, I'll confirm your time by text so you're not left wondering whether it went through.

Three steps

Book the free 15 minutes

Pick a slot at whoamiguel.com/book. Describe the problem in a sentence or two. That's enough to go on.
We talk, and I quote you

I'll tell you what I think is wrong, what fixing it involves, and the flat price. If it's not worth fixing, I'll say that too.
I fix it, remote or in person

Remote for most things, onsite anywhere from San Francisco through San Jose when it needs hands on the machine.